TERMS AND CONDITIONS OF USE
The following Terms of Use is a legal contract between an individual user and Luke's Lawns regarding the use of your website and services.
Luke’s Lawns – Terms & Conditions
By booking lawn care services with Luke’s Lawns, you agree to the following terms and conditions:
Payment Terms
Payment is expected no later than 28 days after the job has been completed.
All invoices must be paid in full before your next scheduled service.
Please use your first name and invoice number as the payment reference to ensure payments are correctly allocated.
If payment is overdue and extra costs are needed to recover it (for example, reminders or collection fees), these costs will be added to your account.
Invoicing
Invoices are generally issued after each job unless otherwise arranged.
Regular customers may request weekly, fortnightly, or monthly billing.
Additional Costs
An extra fee may apply if dog waste needs to be picked up before mowing.
Additional charges may also apply for overgrown lawns, long grass, or services outside of standard mowing.
Weather Delays
Lawn care may be delayed due to wet or unsuitable conditions.
In this case, your service will be rescheduled to the earliest available time.
Access
Please ensure gates are unlocked and the property is accessible on the scheduled day.
Cancellations & Rescheduling
Please provide at least 24 hours’ notice for cancellations or rescheduling.
Liability
While all reasonable care will be taken, Luke’s Lawns is not responsible for damage caused by hidden obstacles (e.g. rocks, toys, hoses, or pet waste) left on the lawn.
Please ensure lawns are clear prior to service.
Service Continuation
Services may be paused or discontinued if invoices remain unpaid.
By accessing our site, you agree to these Terms and Conditions of Use and are bound by all applicable laws and regulations.
The site and its original content, features, and services are owned by Luke's Lawns and are protected by international copyright, trademark, intellectual property, and other proprietary rights laws.
If, for any reason, we believe that our Terms and Conditions have not been upheld, we reserve the right to suspend or terminate access to our services without prior notice or liability.
Where you are not a ‘Consumer’ (as that term is defined in the Consumer Guarantees Act 1993) or where you are acquiring goods for the purpose of a business then:
(i) the provisions of the Consumer Guarantees Act 1993 shall not apply;
(ii) the only warranties, guarantees or undertakings we give you in relation to the goods (whether in relation to quality, fitness for purpose or otherwise) are those which we expressly stipulate to you in writing. However, where you are a Consumer, and are not purchasing goods for the purpose of a business, then notwithstanding anything contained in these Terms and Conditions you shall have all of the rights conferred on Consumers by the Consumer Guarantees Act.